How TYCHALOG collects, uses, protects and shares your personal data — and the rights you have over it.
QOUTPLUS, L.L.C., 131 Continental Drive, Suite 305, Newark, DE 19713, USA, is the data controller for personal data processed through this website. TYCHALOG and Zetix are brands of QOUTPLUS, L.L.C. Because the company is established outside the European Economic Area, personal data is transferred to and processed in the United States on the basis of the European Commission's Standard Contractual Clauses. For any privacy question, contact info@tychalog.com or +49 176 31382940.
Contact details you give us (name, email, phone, project details) when you reach out or request a quote; order and billing details when you purchase a plan (name, email, billing address, the plan and add-ons you chose); and basic technical data (IP address, browser, device, pages visited) collected automatically or via cookies.
To reply to enquiries, deliver and support projects, process payments and manage subscriptions, keep the site secure, understand in aggregate how the site is used (without cookies — see Website Analytics), and — only with your consent — improve marketing. We never sell your data.
Payments are processed by Stripe, our payment processor. We never see or store your full card details — Stripe handles that under its own PCI-DSS-compliant infrastructure and privacy policy. We only receive confirmation of payment and the billing details needed to fulfil your order.
Essential cookies keep the site and cart working; analytics and marketing cookies load only if you accept them in the cookie banner. See our Cookie Policy for the full breakdown and how to change your choice at any time.
We share data only with the providers that help us run the service — payment processing (Stripe), hosting and email delivery — each bound to protect it. We disclose data to authorities only when legally required. We do not sell personal data.
Data in transit is encrypted with 256-bit SSL/TLS. We limit access to personal data to the people who need it to do their job and run regular backups so your information and your project work are never a single point of failure.
We keep personal data only as long as needed for the purpose it was collected — active projects and support history for the life of the relationship, invoices and billing records for as long as tax law requires, then delete or anonymise it.
You can request access to, correction of, export of, or deletion of your personal data, object to or restrict its processing, and withdraw consent at any time — free of charge, by emailing info@tychalog.com. You may also lodge a complaint with your local data protection authority.
Some of our service providers may process data outside your country. Where that happens, we rely on providers that offer equivalent safeguards (such as standard contractual clauses) to keep your data protected.
We process contract and billing data to perform a contract or take steps before entering one (Art. 6(1)(b) GDPR); invoices and accounting records to comply with legal obligations (Art. 6(1)(c)); server logs and security measures on the basis of our legitimate interest in operating a secure service (Art. 6(1)(f)); and non-essential cookies only with your consent (Art. 6(1)(a)), which you may withdraw at any time.
QOUTPLUS, L.L.C. is established outside the European Union. Where Article 27 GDPR requires it, a representative within the Union will be appointed and named at this point. Until then, address any data protection request directly to info@tychalog.com; we answer every request on the same terms regardless.
We are not required to appoint a data protection officer under Art. 37 GDPR: we do not carry out large-scale monitoring and do not process special categories of data on a large scale. Data protection enquiries reach us at info@tychalog.com.
This website runs on a dedicated server operated on our behalf by our hosting provider within the European Union. Server log files (IP address, time, requested page, user agent) are created automatically and deleted after 14 days. A separate log file, from which the statistics described under Website Analytics are taken, also contains the IP address and is deleted after three days at most. A data processing agreement is in place with the provider.
We only count visits: our statistics describe how pages are used, not who uses them. They run on our own server, without cookies and without any third-party analytics service, and record numbers about every page that is opened: the page, the time, the country, the type of device, browser and operating system, the website the visit came from, and how quickly the server answered. On tychalog.com we also count which buttons are clicked and how far a page is read. We do not record names, email addresses or anything you type, and your IP address is never stored in the statistics: it is used only for a moment to look up the country and to form a code that changes every day, so that one visitor is counted once per day. That day's key is deleted after two days; from then on the code cannot be traced back to anyone. Single records are deleted after 30 days, totals after 400 days. If your browser sends a Global Privacy Control signal, your visit only adds to anonymous totals. Legal basis: our legitimate interest in running our sites securely and knowing how much they are used (Art. 6(1)(f) GDPR). You can object at any time by writing to info@tychalog.com.
The background removal and upscaling tools in your account run entirely in your own browser. The images you open are never uploaded to us or to anyone else. Your browser downloads the AI models from our server once and may keep them in its storage so the tools start faster next time; you can clear this at any time through your browser settings.
We may update this policy as the business and the law evolve. The version published here is always the current one; material changes will be flagged on the site.